Submit a ticket

Invite user to Connect


  • ACR Connect is installed at your site.

  • Administrator role to access User management.

  • Open your site's ACR Connect URL in a web browser → Sign in with ACR ID → Open User management.

Invite user

Select the Invite User button. Provide the e-mail address of the user you wish to invite. Select an appropriate role and apps the user would require access to. Select Invite to generate the invitation e-mail.

Copy invitation e-mail to clipboard and paste it in your organizations e-mail client. Send the notification to the user’s e-mail address.


Accept invite

Follow the steps provided in the invite by creating an ACR ID account and completing the verification provided in the invite. 


The e-mail address of the registered ACR ID should exactly match the e-mail address used by administrator to generate the invitation. 

Invitation validity

The verification link provided in the invitation is only valid for 7 days. A newly invited user needs to accept the invitation by clicking the verification link provided in the invitation. If for any reason the user had not received the e-mail or the verification link has expired, only an administrator can resend the invitation.

Resend invitation

To resend invitation, simply use the icon to generate a new invitation for the user. Copy the invitation and follow same steps as before to resend new invitation.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.