Pre-requisites
ACR Connect is installed at your site.
Administrator role to access User management.
Open your site's ACR Connect URL in a web browser → Sign in with ACR ID → Open User management.
Invite user
Select the Invite User button. Provide the e-mail address of the user you wish to invite. Select an appropriate role and apps the user would require access to. Select Invite to generate the invitation e-mail.
Copy invitation e-mail to clipboard and paste it in your organizations e-mail client. Send the notification to the user’s e-mail address.
Accept invite
Follow the steps provided in the invite by creating an ACR ID account and completing the verification provided in the invite.
Important
The e-mail address of the registered ACR ID should exactly match the e-mail address used by administrator to generate the invitation.
Invitation validity
The verification link provided in the invitation is only valid for 7 days. A newly invited user needs to accept the invitation by clicking the verification link provided in the invitation. If for any reason the user had not received the e-mail or the verification link has expired, only an administrator can resend the invitation.
Resend invitation
To resend invitation, simply use the icon to generate a new invitation for the user. Copy the invitation and follow same steps as before to resend new invitation.